What is 3G?
3G or the 3rd Generation of Technology for Mobile Network is advanced digital technology with exceptional data transmission capabilities. 3G-compatible mobile phones feature a host of significantly superior networking capabilities that give faster, more convenient access to virtually all kinds of Internet-based contents and services such as Video Call, Mobile TV and hi-speed Mobile Broadband Internet. Even routine online activities such as email checking and web browsing will be enhanced.
Has TrueMove 3G network been operated?
TrueMove is currently authorized to operate 850 MHz with free-of-charge 3G offer and pending for commercial 3G approval in which the National Telecommunications Commission (NTC) is about to grant 3G licenses with 2100 MHz via an auction very soon.ี้
In which areas does TrueMove 3G cover up?
It currently covers inner Bangkok, Pattaya, Phuket and Chiang Mai including the following areas:
  • Siam Paragon
  • Emporium
  • Central World
  • Ma Boonkrong
  • Siam Center
  • Siam Discovery
  • Kesorn Plaza
  • Central Silom
  • Big C Rajdamri
  • Fortune Tower (CP2)
  • True Tower Ratchadapisek
  • CP Tower Silom
  • Impact Arena Muang Thong Thani and surrounding areas
  • Challenger Hall Muang Thong Thani and surrounding areas
  • Thunder Dome Muang Thong Thani and surrounding areas
  • Erawan Hotel
  • Pathumwan Princess Hotel
  • Police General Hospital
  • The Royal Bangkok Sports Club
  • Chulalongkorn University and surrounding areas
  • Srinakarinwirot University and surrounding areas
  • Thai Chamber of Commerce University and surrounding areas
  • Assumption University Bangna and surrounding areas
  • Assumption University Hua Mak and surrounding areas
  • Mahidol University Salaya and surrounding areas
  • Rajamangala University (Sathorn)
  • Siam Square areas
  • Lumpini Park
  • Suan Lum Night Bazaar
  • Rama I Road from Supachalasai Stadium – Rajprasong Intersection – Ploenjit Road – Wireless Road  
  • Rajdamri Road from The Royal Bangkok Sports Club – Rajprasong Intersection – Pratunam Intersection
  • Phyatai Road from Chulalongkorn University – Ma Boonkrong Intersection – Hua Chang Bridge – Petchburi Road
  • Rama IV Road from Lumpini Park – Sam Yan Intersection
  • Sathorn Road from Lumpini Park – Narathiwas Road
  • Silom Road from Saladaeng Intersection – Narathiwas Road
  • Surawong Road from Saladaeng Inersection – Narathiwas Road
  • Petchburi Road from Bantadthong Road Intersection – Wireless Road
  • Yaowaraj Road and surrounding areas (soon)
  • Sukhumvit Road from Sukhumvit 1 to Prompong Intersection
  • Asoke Road from Sukhumvit Intersection to Rama IX Road and right to Cultural Center Intersection
  • Suvarnbhumi International Airport, Samutprakarn
  • Phuket International Airport
  • Patong Beach, Phuket
Will TrueMove 3G network be expanded to other areas?
TrueMove 3G network is planned for an expansion to ensure that its coverage spans across the nation when the 3G license is officially granted. However, TrueMove 3G service is currently offered on a free of charge basis.
What should I do if I want to use TrueMove 3G service?
You need to have a 3G 850 MHz compatible mobile phone and a TrueMove Pre Pay or Post Pay simcard attached with a 3G priceplan/package.
How do I know if my phone supports 3G 850 MHz band?
Before buying a new phone, you should check with the dealer if the phone you want supports 3G 850 MHz band. For the phone you currently use, you can check it by inserting a TrueMove simcard and looking at the phone screen whether it has 3G signal or the alphabet “H” (HSDPA or HSUPA) on the top of the screen.

What should I do if I want to use TrueMove 3G service but I don’t have a 3G 850 MHz mobile phone?
Basically, it’s not that all mobile phones work on any band. Each 3G compatible mobile phone supports different bands. For example, if you have a 3G 2.1 GHz or 900 MHz or 2G mobile phone, you will not be able to use TrueMove 3G service because TrueMove offers 3G service on 850 MHz band.

If you want to enjoy TrueMove 3G service, it is recommended that you buy a 3G WCDMA 850 MHz mobile phone or visit any True Shops and ask for a 3G compatible mobile phone. True Shops also sell different smartphones that support different mobile platforms e.g. iPhone 3G/3GS, BlackBerry Bold 900/Bold 9700 and Motorola Milestone.

Which TrueMove 3G compatible mobile phones are currently available in the Thai market?
The followings are 3G WCDMA 850 MHz mobile phones are currently available in Thailand: 
Nokia:
 3120 Classic, 6120 Classic, 6267, 6500 Classic, 6500 slide, 6555, 6600 Slide, 6600 Fold, 6600i 5610 Xpress Music, 7900 Prism, E51
Sony Ericsson:
K850i, W760i, C510, W508, W705, W995, C903, T707
Apple: iPhone 3G, iPhone 3GS, iPhone 4
BlackBerry: Bold 9000, Bold 9700
Motorola:  Milestone
Wellcom:  A88
HP: HP iPAQ 912
* More phones should be available soon.
© 2010 True Move Co., Ltd. All rights reserved.
*3G service (on 850 MHz band frequency) is available free of charge as part of network improvement in specific areas for a service excellence experience.