TrueMove 3G Fanpage Blog site

Get to know 3G + Wi-Fi Handsets and Accessories Service areas Q&A

11. ถาม question Since it is a non-commercial trial phase, why am I being charged for certain 3G services?   ตอบ answer This is because voice, SMS and MMS are using shared resources of Fixed Mobile Convergence and the TrueMove 2G network which interlink with other operators’ networks including AIS, DTAC, Hutch, TOT, and IDD (international calls). Once a user makes a call to another network, it incurs an interconnection cost to the origin of the call. This is subject to the telecommunication service agreement and the user is required to pay. As for content, there is usually a copyright fee for the content the user has downloaded regardless of what network is being used. As mentioned above, there will be no charges for data and Internet access via 3G. Once 3G services have officially launched, there will be charges for all services based on the 3G rate structure. 12. ถาม question Will I be able to use 3G services when traveling overseas?   ตอบ answer This will depend upon where you are traveling as your phone will need to be compatible with the local network. The 850 MHz band that TrueMove’s 3G service uses is common in certain parts of North and South America as well as in Australia. 13. ถาม question Can I connect my computer/notebook/netbook to the Internet via 3G?   ตอบ answer Yes you can. By plugging a 3G USB Modem known as an Air Card into your computer’s USB port you can connect to the 3G Internet. Alternatively, a 3G Wi-Fi Router can convert the 3G signal to a Wi-Fi signal so you can connect to the Internet via your device’s Wi-Fi connectivity.   14. ถาม question What does the 3G + Wi-Fi sign actually refer to?   ตอบ answer The “3G + WiFi” sign indicates that the area is covered by the 3G and Wi-Fi network. 15. ถาม question What technology is TrueMove 3G built on?   ตอบ answer TrueMove 3G works on WCDMA (Wide Band CDMA) technology. This is currently the most popular system used worldwide and is implemented on various frequencies. 16. ถาม question What frequencies does 3G WCDMA technology operate on?   ตอบ answer 3G WCDMA operates on the following frequencies: 2100 MHz is a frequency that is widely adopted and is used throughout Europe, Asia and Africa 1900 MHz band is mostly used in North and South America 850 MHz band is used in some parts of North and South America as well as in Australia. 3G WCDMA 900 MHz and GSM 900 MHz bands are used in some parts of Europe and Asia 17. ถาม question Just how fast is TrueMove 3G?   ตอบ answer TrueMove’s non-commercial trial of 3G offers the following speeds: Download speeds of up to 2 Mbps if the mobile handset supports High Speed Downlink Packet Access (HSDPA) and 384 kbps if it does not. Upload speeds of up to 384 kbps (Standard) 18. ถาม question How do I know whether my 3G device supports High Speed Downlink Packet Access (HSDPA)?   ตอบ answer This information can be checked with the mobile phone manufacturer, on the phone packaging box, on the manufacturer’s website or with the user’s 19. ถาม question What types of 3G speeds are there?   ตอบ answer 3G technology provides different speeds for sending and receiving data. Speed for receiving data or download speeds are normally at: - 3G Standard: 384 kbps - 3G HSDPA (High Speed Downlink Packet Access): 3.6 Mbps, 7.2 Mbps, 10.2 Mbps, 14.4 Mbps Speed for sending data or upload speeds are normally at: - 3G Standard: 384 kbps - 3G HSUPA (High Speed Uplink Packet Access): 2.0 Mbps, 5.76 Mbps 20. ถาม question Which operators in Thailand are offering 3G on the 2100 MHz frequency?   ตอบ answer None at present. The National Telecommunications Commission (NTC) has not authorized any local operators to run 3G on the 2100 MHZ frequency but it is believed that NTC will issue 3G licenses via an auction within this year (2009). BACK