Phonebook

บริการลูกค้า บริการจากใจทรูมูฟ Customer Support Caring Services

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TrueMove Care (General inquiries)

	Inquiry Detail Call charge TrueMove Care (General inquiries) 1331 Dial from True fixed-line or TrueMove mobile phone charged at 3 Baht/call, dial from other phones charged as per current promotion

SIM Activation

	Inquiry Detail Call charge Via automated system 9300 Free Via telephone Thai: dial #111# Call and follow the instructions on your mobile screen Eng: dial #110# Call and follow the instructions on your mobile screen Free

Change Promotion

	Inquiry Detail Call charge Change promotion More details 9305 Free (excluding fee for changing promotion which depends on the selected promotion) Change promotion (Buffet packages) 9331 Free (excluding fee for changing promotion which depends on the selected promotion)

TrueMove Topup channels

	Inquiry Detail Call charge Via automated system 9301 Free Via telephone Dial *123* topup card code (14 digits) # Call Ex. *123*11112222333344# Call Free Other topup channels More details

Extend validity period

	Inquiry Detail Call charge Puem Wan Tan Jai More details *9344 Dial from the mobile phone to have the validity period extended; fee will be charged at 3 Baht/call excluding VAT when confirming the transaction.

Services

	Inquiry Detail Call charge     Check promotion    Check promotion To receive Thai messages, dial *935# Call and wait for SMS To receive English messages, dial *835# Call and wait for SMS Free     Check remaining balance and valid days    Via automated system 9302 Free once a day; subsequent calls made on the same day charged at 1 Baht/call (incl. VAT)    Via telephone #123# and wait for detail notification SMS Free    Check your number    Via automated system 9303 Free    Via telephone Thai: dial *933#, then Call English: dial *833#, then Call Free    Check, apply or change buddy    numbers (only particular    promotions) 9306 Free (excluding service fee for changing buddy numbers)    Check whether or not a mobile number is in TrueMove network่    Check whether or not a mobile    number is in TrueMove network Thai: dial *933* mobile number # Cal l English: dial *833* mobile number # Call Free    Switch language of the automated system    Switch language of the    automated system 9304 Free    Check promotion details    Check promotion details 9778 Free    Voice Mail    Voice Mail 9100 4 Baht/min (excl. VAT)    Check All Together Bonus balance *    Check All Together Bonus    balance * Dial #123#1# Call Free (only certain promotions)    Check remaining MMS *    Check remaining MMS * Dial #123#2# Call Free (only certain promotions)    Check remaining GPRS *    Check remaining GPRS * Dial #123#3# Call Free (only certain promotions)    Check remaining free call bonus *   Check remaining free call bonus * Dial #123#4# Call Free (only certain promotions)    Check remaining SMS*    Check remaining SMS* Dial #123#5# Call Free (only certain promotions)

GPRS/MMS/EDGE/WiFi

	Inquiry Detail Call charge     Activation and setup of     MMS/GPRS 9779 Free

Privileges for True customers

	Inquiry Detail Call charge     Information about All Together     Bonus 02 900 9978 Dial from fixed-line charged at 3 Baht/call Dial from mobile charged as per current promotion    Check All Together Bonus Dial #123#1# Call and wait for detail notification SMS Free

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