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TrueMove iPhone Care Center |
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TrueMove is ready to answer all
your questions related to the
iPhone3G with our direct line
service, TrueMove iPhone Care
Center on
082-000-3333. Our specialists
are on stand-by to provide
answers & solutions to all your
queries today. |
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True Care Chat |
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Any trouble
using iPhone3G,
click here
Service
available
everyday from
08:00 - 24:00
hrs |
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Warranty |
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Warranty on mobile phone/handset
(product) is based on
manufacturer’s specifications
covering periods of 6 months and
12 months for TrueMove mobile
phones, chargers, handsfree sets
and SIM cards as from the date
of purchase and activation but
not including damages caused by: |
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Purchase from an
unauthorized TrueMove iPhone
reseller
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Water, humidity, chemical or
fluid substances
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Fall or crash resulting in
malfunction
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Electric current that does
not meet the specifications
of the manufacturer or
electricity generator e.g.
improper use of batter
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Improper use of mobile phone
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Improper repair or
modification by unauthorized
person or non-TrueMove
mechanic
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Adaptation, destruction or
remove of the warranty
sticker from the product
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Fire, crime or other natural
disasters
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Animals or insects
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TrueMove reserves the rights to
reject services to proper
products or accessories or those
do not carry a warranty. For
more information or any query on
defective product, please call
TrueMove iPhone Care Center on
082 000 3333 throughout 24 hours
or contact any TrueMove Shop. |
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TrueMove Shops |
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For product advice or after
sales service, please visit
TrueMove Square Siam Square Soi
2 or visit other service centers
at: |
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Service |
Period |
Location |
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Full service |
0-3
Day |
TrueMove Square Siam
Square Soi 2 |
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Basic technical support
and/or repair drop point |
5-7
Day |
-
Urban Park Siam
Paragon
- TrueLife
Chamchuri Square
- TrueLife
Thonglor
- TrueLife Siam
Sqaure Soi 3
- True Shop The
Mall Bangkapi
- True Shop
Central Bangna
- True Shop
Central Rama II
- True Shop IT
Mall Fortune Town
- True Shop
Future Park Rangsit
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Repair drop point |
5-7
Day |
Any True Shop and
TrueMove Shop in Bangkok |
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Repair drop point |
10-14
Day |
Any True Shop and
TrueMove Shop upcountry |
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Things you need to know before
visiting repair drop point |
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Reset and restore
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Back up data with iTune on
your PC or notebook before
visiting a repair drop point
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Bring a document of purchase
e.g. receipt and the buyer’s
ID card (if not presenting
in person, a certified true
copy of the owner’s ID card
and a proxy are required.)
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In case of defective
accessories, the iPhone
handset is also needed for
checking
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Remarks: |
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No backup service is
provided.
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TrueMove is not responsible
for any loss of data and
damage of programs or
software stored on the
product during repairing
period.
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TrueMove is not responsible
for any loss of accessories,
e.g. skin case, coming with
the repaired product.
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Any other accessories e.g.
SIM card, invisible shield
and skin case that do not
meet the standard are not
accepted for repair.
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Replacement is provided only
if the product is on
warranty period.
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